Shipment Processing Time

 

We look into executing order processing same day dependent on applicable circumstances. Nevertheless, all orders are processed within 24 hours after receiving online checkout. Other sales channel such as online messenger, text or calls are also processed within 24 hours. Same day processing is also considered upon request. Aside from online checkout, we also accept Payment-on-Delivery method. Cash, bank transfer, cheque, or contactless card are the accepted mode of payment. 

 

Shipping Rates and Delivery Estimates

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We do in-person delivery with no shipping charges within 40 miles radius from our location in Shirley, Southampton, UK. This include Greater Areas of Southampton, Winchester, Salisbury, Bournemouth, Poole, Chicherster, Dorchester, Weymouth, Basingstoke, Havant, Fareham, Gosport, Portsmouth, Isle of Wight, Hayling Island, Bognor Regis, among others with that 40 miles radius.

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To avail the free shipping, a minimum order value should be met on checkout:

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FREE DELIVERY within 5 miles radius - minimum order of £5
FREE DELIVERY from 6 miles up to 10 miles radius - minimum order of £15

FREE DELIVERY from 11 miles to 25 miles radius - minimum order of £30

FREE DELIVERY from 26 miles up to 40 miles radius - minimum order of £40.

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Here is the link to check your mileage distance, key in your postcode by clicking the map icon:

https://www.google.co.uk/maps/dir/SO15+3FQ,+Southampton/

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In-person delivery is normally done within 24 hrs period. Orders came in the morning can be delivered in the afternoon from 3pm onwards. Orders came from 3pm till late can be delivered next morning. There are occasions we try to get it delivered on the same day dependent on feasible circumstances. This covers only the area within the 40 miles radius from Southampton Shop location. Outside this area, we can not do in-person delivery and uses instead courier services.

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In shipping orders with dry goods or non-frozen, we use Standard Shipping from £3.50 depending on the weight. Or by request of next day delivery via couriers, shipping quote will be provided first to the customer, otherwise stipulated upon check out.

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• Hermes/Royal Mail

2-3 business days

shipping quote will be provided first to the customer

 

• Other courier

3-4 business days

shipping quote will be provided first to the customer

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In shipping orders with frozen goods, it is deemed necessary to used Next-Day Delivery by default. Shipping quote will be provided first to the customer, otherwise stipulated upon check out.

We use industry standard packaging materials to delay the defrosting and arrive at destination within the limits of freezing condition.

 

*Any unavoidable circumstances that may occur during shipping, mypinoyshop.biz will not be held liable other than situations that customers were given advise of such as shipping location limitations, stock non-availability, force majeur or act of God.

 

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Shipment to P.O. boxes or International Shipping

MyPinoyShop.biz will not ship to a PO box address.  If shipping is required to Philippines, a confirmation should be made by us.

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Shipment confirmation and order tracking

Email, text messages or online message will be sent to confirm shipping. Our site does not have the shipment tracker. Shipping partner’s website will provide the tracking system.

 

Customs, duties, and taxes

MyPinoyShop.biz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

MyPinoyShop.biz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Email: admin@mypinoyshop.biz